Help Center
Choose your space below. You’ll find quick answers, short guides, and a way to contact us if needed.
Candidate guides
Step-by-step answers to the most common questions.
- Create your account and confirm your email (if asked).
- Complete your profile: title, location, availability, skills.
- Upload your CV/Resume (PDF recommended).
- Search jobs and apply with a short message.
- Track applications from your dashboard.
- Open a job listing and click Apply.
- If you’re not logged in, log in first (this protects candidates and employers).
- Attach your CV/Resume and add a short message.
- Submit. You can follow the status in your dashboard.
- Add certificates clearly (CACES, HACCP, SST, Permis B).
- Write a 2–3 line summary: role + availability + location.
- Keep your CV updated and readable.
- Reset your password and check spam for the email.
- Try an incognito/private window.
- If you still can’t access your account, contact support.
Employer guides
Clear, practical answers for posting and hiring.
- Create an Employer account and confirm your email (if asked).
- Create your company profile (name, logo, description, contact).
- Post a job and publish it.
- Review applicants from your dashboard.
- Use a clear title candidates search for.
- List requirements early: location, shifts, certificates.
- Add salary when possible (helps conversion).
- Keep it skimmable: short sections + bullet points.
- Open your dashboard to see new applications.
- Reply quickly and be clear about next steps.
- Go to your dashboard and open Billing / Subscription.
- Update payment method, view invoices, upgrade or cancel.
Still need help?
If you can’t find what you’re looking for, contact support. Include your account email and what you tried.
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